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FAQ

What is your pricing structure and minimum order quantity (MOQ)?

Our minimum order quantity is 100 pieces per style, color, and design.The price really depends on a few things—like the quality, style, fabric, order quantity, and any special customizations you want. The more you order, the better the price gets.For custom caps and beanies, we offer the best discounts starting at 300 pieces per design, color, and style.You can generally expect a high-quality structured cap to range between $3.98 and $7.59 per piece. All our prices are FOB Dongguan, Guangdong, China, and don’t include shipping.

Where can I find your templates?

You can click here and it will take you to our page where you can request templates, just enter your details and let us know which tech pack you are after and we can arrange to send to you to complete.

Who is Boldhatmaker?

Boldhatmaker is a professional custom hat manufacturer specializing in B2B orders for global brands. We produce baseball caps, bucket hats, and other custom headwear with precision embroidery, printing, and sustainable materials.

Can I use my own logo or artwork?

Absolutely. We offer full custom embroidery, screen printing, and patch applications. You can upload your artwork during the design stage, and our team ensures Pantone color accuracy across every order.

Do you offer free design support?

Yes, our in-house designers provide free mockup and design assistance to make sure your custom hat meets your vision before production begins.

What customization options are available?

Choose from various brims, closures, materials, trims, and fabric types like organic cotton, recycled PET, or mesh. Visit our Style Guide and Trims Page for inspiration.

How does your production process work?

From digital design and material sourcing to stitching, embroidery, and final inspection, every step is handled in-house. Our Hat Analysis page details the structure, crown, and closure types available.

Can I order a sample before bulk production?

Yes. Once a 50% deposit is received, we waive the sample fee, and you’ll receive a production-quality prototype before mass manufacturing.

How do you ensure product quality?

Every order goes through multiple quality checks—fabric inspection, embroidery precision, stitching consistency, and packaging audits—to guarantee excellence.

Do you ship worldwide?

Yes, we ship globally via DHL, FedEx, UPS, TNT, and sea freight. Delivery times vary by destination and order size.

How long does production take?

Typical production lead time is 3–4 weeks after sample approval. Urgent orders can be expedited upon request.

What makes your hats sustainable?

We use organic cotton, recycled polyester (rPET), and OEKO-TEX® certified fabrics. Our goal is to help brands reduce their carbon footprint while maintaining premium quality.

Are your factories audited for ethical practices?

Yes, we follow BSCI and ISO9001 standards to ensure safe working conditions, fair labor, and transparent production.

Can you support ESG reporting requirements?

Definitely. We provide traceable material certificates and audit documentation upon request to support your ESG and CSR compliance.

How can I place a bulk order?

You can submit a Quote Request Form via our Get a Quote Page. Our team will contact you within 24 hours to confirm details and pricing.

What payment methods do you accept?

We accept T/T bank transfer, PayPal, and Trade Assurance for secure transactions.

Do you offer after-sales support?

Yes. If any issue occurs with your order, our dedicated account team will respond promptly to ensure satisfaction.

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